Terms and Conditions
Welcome to BoxesOne Uk. By accessing and using our website https://boxesone.co.uk and our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site.
Acceptance of Terms
By using our Website and services, you agree to these Terms and Conditions, along with our Privacy Policy. If you do not agree, please discontinue use immediately.
Use of Website
You must be at least 18 years old to use our services.
You agree not to misuse our Website or interfere with its proper working.
Content on the Website is for general information and service promotion purposes only.
Products & Services
BoxesOne provides custom packaging solutions including but not limited to: custom food boxes, cake boxes, cosmetic boxes, apparel boxes, and shipping boxes.
Product images displayed are for illustration purposes. Final products may vary slightly in colour, size, or design.
We reserve the right to refuse any order if fraudulent or inappropriate activity is suspected.
Orders & Payments
All orders must be placed through our Website or via official communication channels.
Full or partial payment may be required before production begins.
Prices are subject to change without prior notice.
We accept payments through ” bank transfer, PayPal, credit/debit cards”.
Shipping & Delivery
Delivery times are estimated and may vary depending on order volume, design complexity, and courier services.
BoxesOne is not responsible for delays caused by third-party courier companies or unforeseen circumstances.
Risk of loss or damage passes to the customer once the order is handed over to the shipping carrier.
Returns & Refunds
As products are custom-made, returns are not accepted unless items are defective or produced incorrectly against approved specifications.
Refund requests must be submitted within 7 working days of receiving your order, with photographic evidence of defects.
Approved refunds will be processed using the original payment method.
Intellectual Property
All Website content including text, images, graphics, and logos are the property of BoxesOne and protected by copyright laws.
You may not reproduce, distribute, or use our content for commercial purposes without written permission.
Limitation of Liability
BoxesOne will not be liable for any indirect, incidental, or consequential damages arising from the use of our Website or services.
We are not responsible for losses due to incorrect use of packaging, shipping issues, or miscommunication in order details.
Changes to Terms
BoxesOne reserves the right to update, modify, or replace these Terms and Conditions at any time. Updates will be effective immediately upon posting on this page.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the UK courts.